There is no one to serve tourists in hotels: the staff no longer wants to work in tourism

There is no one to serve tourists in hotels: the staff no longer wants to work in tourism

A series of recent events since Brexit – exit Great Britain from the European Union, the COVID-19 pandemic, and ending with the events in Ukraine, broke the European hospitality sector. In particular, after the coronavirus pandemic, hospitality and service employees left the hotels of a popular tourist destination and no longer want to return.

Employees in the tourism sector have reconsidered their choice of profession, and many of them have left tourism forever, so as not to risk the next likely shocks, and are now choosing remote work, which has been booming in recent years.

“It is very difficult to find people who to return to the tourism and hospitality sector, because this is a sector where, in certain cases, there is a dependence on the labor of migrants. We have Spaniards and Sicilians in Malta because there are more opportunities. They went home because of the coronavirus, will they come back? – Schengen Visa Info quoted Simon Naudi, CEO of the Maltese company Corinthia Hotels.

In addition, the situation is also difficult due to the fact that the policy has affected the willingness of staff to work in the hospitality sector. Given the travel restrictions, which have mostly been lifted, some remain to this day, and depending on the epidemiological situation, they may be reintroduced at any time.

In other words, COVID-19 has changed how hospitality staff perceive their work, which, unlike others, cannot be done from home. Cooks, cleaners and administrators need to be at their jobs in this area, which can be risky, especially during a pandemic.

Moreover, former hotel employees are also unhappy with government immigration policies, as well as long deadlines visa processing and complex procedures. Such problems make it difficult for the hospitality sector to recover, although figures from the authorities have shown that tourism growth in European countries is strong and growing.

The World Travel and Tourism Council (WTTC) previously reported that around 1.2 million tourism and travel sector jobs were left unfilled across the bloc of 27 countries, which could impact the sector's recovery as it sees first positive signs after nearly two years of inactivity. .

“In 2021, as governments began easing travel restrictions and traveler confidence improved, the sector's direct contribution to the EU economy rebounded by 30.4% and restored 571,000 jobs,” the WTTC said in a statement. .

Analysis by WTTC showed that a severe shortage of staff hands during the summer tourist season, as well as a call for the authorities to take urgent action in this regard, were listed as the main reasons for the situation with a shortage of staff in hotels.

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